Skip to main content

How to cancel Play Pass auto-renew - NEW

Updated this week

Please watch our tutorial:

Or follow these steps:

  • From the home screen, navigate to the top menu and select the Play Pass section.

  • On the screen below, use your phone camera to scan the QR code on your screen to sign into your Nex account.

  • Once logged in, click on the Manage button next to your subscription.

  • Click on Turn off auto-renew to confirm you'd like to cancel your subscription.

Please send us a message if you need further assistance, we're happy to help.

Did this answer your question?