Nex Playground

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Play Pass

What is a Play Pass?

Do I need to buy a Play Pass?

Can I buy individual games instead of buying a Play Pass?

Can I pause the Play Pass?

Can I add more than one Play Pass to my Nex Playground?

Do I need multiple Play Passes if I have more than one Nex Playground?

Sports Pack FAQ

What happens when a Play Pass expires?

General information and common questions about the Play Pass

About Play Pass

This article will show how to activate your Play Pass, and where you can enter in your Play Pass activation code.

How to activate a Play Pass

Where do I find my activation code?

Can the activation code be resent to a different email?

How to activate an Amazon Play Pass

How to activate a Best Buy Play Pass

How to activate a Sam's Club Play Pass

How to activate a Target Play Pass

How to activate a Walmart Play Pass

Activation & Play Pass Setup

Steps for turning off the auto-renewal on Play Pass

How do I cancel my Play Pass / stop the auto-renew?

How do I update/change my billing information?

Steps for turning on your Play Pass auto-renew

How to turn on / enable your Play Pass auto-renew

Cancel your auto-renew and update your billing information.

Managing your Play Pass subscription

I cannot find my Play Pass activation code

Possible errors during Play Pass activation

I get an error while activating Play Pass

What if I lost my Play Pass activation code?

Common issues with activation or accessing your code.

Activation Issues

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Playground Website

Community

Feedback

Find answers and get help from Intercom Support and Community Experts

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