Nex Playground

Belle

Eduardo

Play Pass

What is a Play Pass?

Do I need to buy a Play Pass?

Can I buy individual games instead of buying a Play Pass?

Can I pause the Play Pass?

Can I add more than one Play Pass to my Nex Playground?

Do I need multiple Play Passes if I have more than one Nex Playground?

Sports Pack FAQ

General information and common questions about the Play Pass

About Play Pass

Where do I find my activation code?

Where do I enter in my Play Pass Activation Code?

Can the activation code be resent to a different email?

How to activate an Amazon Play Pass

How to activate a Best Buy Play Pass

How to activate a Sam's Club Play Pass

How to activate a Target Play Pass

How to activate a Walmart Play Pass

Activation & Play Pass Setup

Steps for turning off the auto-renewal on Play Pass

How do I cancel my Play Pass / stop the auto-renew?

How do I update/change my billing information?

Cancel your auto-renew and update your billing information.

Managing your Play Pass subscription

I cannot find my Play Pass activation code

Possible errors during Play Pass activation

I get an error while activating Play Pass

What if I lost my Play Pass activation code?

Common issues with activation or accessing your code.

Activation Issues

Create a custom design with text, images, and links

Playground Website

Community

Feedback

Find answers and get help from Intercom Support and Community Experts

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