You can activate or purchase a Play Pass during first time set up or anytime!
OPTION 1: I am setting up Playground for the first time:
You will see this screen to begin the activation process for your Playground.
You can either:
Scan the QR Code (Recommended). Scan the QR code on screen using your smartphone’s camera to proceed. Please avoid third-party QR code readers.
Visit URL. Enter the website address found below the QR code into a web browser on your phone or computer.
After scanning the QR code or visiting the website through the link, you'll see the screen below:
Create a Playground account, and verify your email address with the temporary login key to authenticate.
After the account is created, you can choose to activate a Play Pass. This page can be closed if you wish to skip the Play Pass for now.
OPTION 2: I am NOT setting up Playground for the first time:
Search for the top menu bar on the Home Screen and select Play Pass. You can find the top menu bar by pressing UP on the remote a couple of times.
Scan the QR code on screen with your mobile phone camera, or enter the website address found below the QR code into a web browser on your phone or computer.
Create an account or sign into the desired one to activate or purchase a Play Pass.
Select Activate.
Then, enter your activation code, or purchase your Play Pass by selecting Get a Play Pass!
Activation code vs Gift Card or e-Gift card
Redeeming a gift card or e-gift card:
Play Pass gift cards and e-gift cards consist of a 19-digit card number and a 4-digit pin. You will first type in the 19-digit code, hit next, then enter the 4-digit pin, and hit Activate. Follow the steps:
When prompted to enter your activation code, enter first your 19-digit card number. This is the activation code for gift cards and e-gift cards. Make sure to enter the 19-digit card number with no spaces between the numbers.
After you hit Next on the screen above, enter the 4-digit pin:
If you encounter an error screen, please contact us directly so we can help.
Redeeming an activation code:
Activation codes are 9 alphanumeric characters. Make sure not to enter any spaces.
When prompted to enter your activation code, simply type it in and hit Next.
If you encounter an error screen, please contact us directly so we can help.
Where do I find my activation code?
Play Passes purchased from Nex Playground website:
Refer to our article: I cannot find my Play Pass activation code
Play Passes purchased from Amazon and Retailers
Refer to the following articles:
How to activate an Amazon Play Pass. NOTE: It may take up to 48 hours for Amazon to release/send you the activation code.