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Exchanges & replacements

Updated this week

If you’re having trouble with your Nex Playground and believe it’s covered under the warranty, please don’t hesitate to reach out to us. We’re here to help and will do our best to assist you with any warranty-covered repairs or replacements.

Purchased from an Authorized Retailer: If you purchased from an authorized retailer, such as Amazon, and are experiencing issues, please contact us directly with your order number. We are here to help with any warranty-covered repairs or replacements.

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