If your camera display appears blurry, fuzzy, or out of focus, the lens may be scratched. Here's what we recommend in that case:
Gently wipe the lens with a microfiber towel
This may remove any dirt or smudges on the lens. Only use a microfiber wipe or towel, as other materials could scratch the lens.
Do NOT use toothpaste to clean it
Toothpaste is an abrasive material that might damage the lens.
If wiping doesn't help
Unfortunately, the lens cannot be replaced on its own. Please use the Troubleshooting Tool to submit information to us and we'll verify amd see if there's anything we can do to help.
