If your original power supply stopped working and your Nex Playground is still under warranty, please use the Troubeshooting Tool to submit a warranty claim and we will send you a replacement after approving the submission.

Before a replacement arrives, you may consider using the power supply of a Nintendo Switch if you have one.

If you just want to buy another one from Nex, please contact customer support ([email protected]) as it is not publicly available for sale on our website yet.