This article is applicable to Play Pass purchase with a 5-digit or 6-digit order number, e.g. #12345 or #123456.
To change your billing information, e.g. use a different credit card, please visit https://shop.nexplayground.com/account sign into the email you used to place the order. After you've signed in, please click “Manage subscription” → “Edit Payment”.
If you forgot which email address you used when purchasing Play Pass, please send us a message and we can look it up for you.
