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Can I change my billing address or payment method?

Eduardo avatar
Written by Eduardo
Updated over a month ago

Physical Products

For physical products like Nex Playground, Travel Case or replacement parts, we are unable to change your billing address or payment method once the order is placed.

You can however send us a message to cancel that order and make a new order with your preferred payment method.

Digital Products

For Play Pass purchased from Nex, please refer to: How do I update/change my billing information?

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